LEGAL NOTICE

Hotel Masía de Altea
https://hotelmasiadealtea.com/en

In compliance with Article 10 of the LSSI-CE, we hereby inform you that:

Owner: Casiopea Altea S.L.
Tax ID Number: B55479612
Trade name: Hotel Masía de Altea
Registered office: Partida de la Pila 1, 03590, Altea (Alicante), Spain
Email: masiadealtea@gmail.com

Registration details:
Company registered in the Alicante Commercial Register.
Registered on 28 June 2024.
1st entry.
Page A-192180.
Public deed number 2024/1609 executed before the Notary Public of L’Alfàs del Pi, Mr Salvador Vidal Fernández, on 31 May 2024, filed on 11 June 2024, entry 2176 of Journal 2024.

 

Terms of use

Accessing and using the website confers the status of user and implies full acceptance of these terms and conditions.

The user agrees to:

  • Do not engage in illegal activities.
  • Do not damage the owner’s systems.
  • Do not introduce computer viruses.
  • Do not infringe on the rights of third parties.

 

Intellectual and industrial property

All content on this website is owned by Casiopea Altea S.L. or has been authorised for use. Its total or partial reproduction without express authorisation is prohibited.

 

Liability

Casiopea Altea S.L. shall not be liable for any damages arising from misuse of the website or technical interruptions beyond its control.

 

How long we keep your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically, rather than holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and edit this information.

ESTADO LEGAL ACTUAL

✔ Compliant with LSSI
✔ Compliant with GDPR
✔ Compliant with LOPDGDD
✔ Prepared for basic inspection by the AEPD

 

 

PRIVACY POLICY

Hotel Masía de Altea
www.hotelmasiadealtea.com/en

Last update: [March 2026]

 

1. Data Controller

Owner: Hotel Masía de Altea
Email: masiadealtea@gmail.com
Website: www.hotelmasiadealtea.com/en

The data controller guarantees compliance with current regulations on personal data protection.

2. Personal data we collect

At Hotel Masía de Altea, we process the following categories of data:

a)Identify details

  • First name and surname
  • National Identity Card / Passport
  • Firma

b)Contact details

  • Postal address
  • Email
  • Telephone

c) Datos de reserva y estancia

  • Check-in and check-out dates
  • Number of guests
  • Accommodation preferences
  • Contracted services

d) Datos económicos

  • Bank card details
  • Billing information

e) Datos obtenidos a través de la web

  • IP address
  • Browsing data
  • Contact forms
  • Data entered into the online booking system

f) Videovigilancia

  • Images captured by security cameras in common areas

 

3. Purpose of processing

Personal data is used for:

  • Manage bookings made via the website or by other means.
  • Formalise the accommodation contract.
  • Comply with the legal obligation to register travellers with the authorities.
  • Manage payments and invoicing.
  • Respond to enquiries sent via the web form or email.
  • Send commercial communications (where prior consent has been given).
  • Ensure the safety of the facilities.
  • Improve the user experience on the website.

 

4. Legitimacy for processing

The legal basis for processing your data is:

  • The performance of the accommodation contract.
  • Compliance with legal obligations.
  • Consent of the data subject (commercial communications).
  • The legitimate interest of the controller (security and improvement of services).

 

5. Data retention

The data will be retained:

  • For the duration of the contractual relationship.
  • During the periods required by tax and administrative regulations.
  • Until the user withdraws their consent (commercial communications).
  • CCTV footage will be stored for a maximum of 30 days, unless otherwise required by law.

6. Recipients of the data

Your data may be communicated to:

  • State Security Forces and Corps (legal enforcement).
  • Banking institutions for payment management.
  • Technology providers (web hosting and online booking system).
  • Tax or accounting advice.

All suppliers who process data on behalf of the hotel act as data processors in accordance with Article 28 of the GDPR.

 

7. International transfers

If the provider of the booking system or web hosting is located outside the European Economic Area, compliance with appropriate legal mechanisms (standard contractual clauses or other guarantees recognised by European regulations) will be ensured.

 

8. Rights of the data subject

The user may exercise the following rights:

  • Access
  • Correction
  • Deletion
  • Opposition
  • Restriction of processing
  • Portability
  • Withdrawal of consent

To exercise these rights, you may send a request along with a copy of your identity document to: 📧 masiadealtea@gmail.com

If you believe that your rights have not been adequately addressed, you may file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es

 

9. Information security

Hotel Masía de Altea takes the necessary technical and organisational measures to guarantee the security, confidentiality and integrity of personal data, preventing its loss, alteration or unauthorised access.

 

10. Cookie Policy

The website www.hotelmasiadealtea.com uses its own and third-party cookies for technical, analytical and personalisation purposes. Users can configure or reject cookies through the banner or settings panel enabled on the website.

 

11. Amendments

Hotel Masía de Altea se reserva el derecho de modificar la presente Política de Privacidad para adaptarla a novedades legislativas o cambios en sus servicios. Las modificaciones serán publicadas en esta misma página.